Please reach us at erik@vacationmedicine.com or cal (850)628-0743 if you cannot find an answer to your question.
You have access to a range of medical services, including telemedicine consultations, in-home urgent care visits, IV vitamin infusions, and wellness treatments. These services are designed to ensure you receive the care you need without leaving your rental property.
You can access telemedicine services 10am-8pm through an easy-to-use app or web platform. Once connected, you can consult with a medical professional via video or text chat to address any health concerns you have. CLICK HERE FOR APPOINTMENT
Telemedicine consultations are $100. Please take a look at the Urgent Care Menu to get an idea of the types of problems addressed by telemedicine.
Basic medical evaluation will be $250. This is an additional $150 if you already paid for a telemedicine visit. If additional procedures are needed, the $150 will be a "deposit" and the difference will be added to the final cost. The cost of all testing and treatments are covered in the MENU. For example, the total cost for in-home migraine treatment is $395 (this includes the $150 deposit). There will be a 10% discount if you come to our clinic for treatment
In case of a medical emergency, you should immediately contact Vacation Medicine through the app or by phone. A telemedicine provider will assess your condition and, if necessary, coordinate emergency transport to the nearest hospital. Worst case scenario - CALL 911
Response times vary, but a medical professional is typically able to arrive at your rental property within 30 minutes to an hour, ensuring timely care for urgent needs.
Absolutely! During your stay, you can take advantage of our wellness services, including three unique IV vitamin infusions available for both in-home and in-clinic treatments. All guests at our partner homes have exclusive access to these revitalizing infusions, designed to boost hydration, energy, and overall wellness. Whether you prefer the convenience of receiving your infusion in the comfort of your rental or visiting our clinic, our skilled team is here to ensure you have a refreshing and rejuvenating experience. Prioritize your health and well-being while enjoying your vacation!
Scheduling a wellness treatment like an IV infusion is easy! Simply check out the Wellness Menu on our website, where you can explore our available services and easily book your appointment. If you have more than five guests interested in receiving an infusion, we’re happy to bring our services directly to your home for a convenient and enjoyable experience. Prioritize your wellness and enjoy the benefits of our IV infusions during your stay!
In the event of a medical emergency during your stay, your safety and well-being are our top priorities. We recommend that you immediately call 911 for urgent medical assistance. If you contact us, we will work diligently to expedite your care in the Emergency Department. Our team is dedicated to ensuring that you receive prompt and efficient assistance, helping to facilitate communication with medical staff and providing any necessary information to streamline your treatment. Your health is our utmost concern, and we are here to support you every step of the way. Don’t hesitate to reach out to us for help! the expected level of service.the risk of exposure.
Yes, Vacation Medicine provides follow-up care to ensure you are recovering well. A medical professional will check in with you within 24 hours of your initial treatment.
All your medical information is handled securely and in compliance with HIPAA regulations. The telemedicine platform and all other communications are encrypted to protect your privacy.
If you feel unwell, simply use the telemedicine app to connect with a healthcare provider. They will assess your symptoms and advise on the best course of action, whether it's rest, medication, or an in-home visit.
Yes, Vacation Medicine services are available to all guests, including children. The medical team is experienced in treating patients of all ages.
If you have a pre-existing medical condition, you can discuss it with the telemedicine provider at the start of your stay. They will take your medical history into account when providing care during your visit.
The telemedicine provider will help determine if an in-home visit is necessary based on your symptoms and condition. If needed, a medical professional will be dispatched to your location.
You can provide feedback directly through the telemedicine app or by contacting Vacation Medicine’s customer service. Your feedback helps improve the service and ensures a high standard of care for all guests.
At Vacation Medicine, part of the Emerald Coast Concierge Medicine network, we are dedicated to providing the highest quality care while you enjoy your time on the Emerald Coast. Whether you’re here for a family getaway, a romantic escape, or a special event, we ensure that any unexpected health concerns are handled seamlessly.
Our practice operates on a Direct Primary Care model, meaning we focus on personalized, patient-centered care without directly billing insurance companies. However, we recognize that many of our patients have health insurance and may wish to utilize their benefits. To assist with this, we offer a straightforward process that allows you to submit a claim to your insurance company for potential reimbursement.
You can submit the superbill to your insurance company for reimbursement. While we do not guarantee reimbursement (as it depends on your individual insurance plan), many patients have successfully received partial or full reimbursement for their visits.
- The process typically involves:
- Contacting your insurance company to understand their reimbursement policies.
- Filling out a claim form, typically available on the insurer’s website.
- Attaching the superbill we provide to your claim form.
- Submitting the completed documentation to your insurance company.
ABSOLUTELY…..After your visit, whether for urgent care or specialized treatments, we will provide a detailed superbill. This document includes all the necessary information your insurance company requires, such as:
- Date of service
- Provider information
- CPT codes for services rendered
- ICD-10 diagnostic codes
- Itemized charges
Reimbursement rates and policies vary by insurance plan. Some companies may cover out-of-network providers, while others may offer reimbursement at a reduced rate. We recommend checking with your insurance provider before your visit to understand your benefits.
If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you may be able to use these funds to cover your care costs at Vacation Medicine. These accounts typically allow you to use pre-tax dollars for medical expenses, providing a significant financial benefit.
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